eLearning for AT&T Business Center

Discover how to get started with AT&T Business Center and learn the most popular features fast. With these short videos, you can speed through tips and tricks on self-service tools that help you organize, analyze, and customize your data. Visit the Resource Center for more tools and support.

AT&T Business Center Overview

Visit the Business Center Playlist on YouTube to watch a quick overview of Business Center and learn how you can track orders, analyze billing, and much more.

 
  • Review and pay your bill
  • Place an order
  • Place a trouble ticket
  • Review inventory
  • Set up and manage user permissions

You can watch these quick bite “How To” videos below or visit the Business Center Playlist to learn how to use the many features in Business Center.

Select feedback to let us know what you think or provide suggestions.

Manage

Navigate the dashboard

Learn how to navigate, manage, and personalize your Business Center dashboard.  

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User Review
1.6 (10 votes)

Navigate the overview

Discover all the ways to navigate the new billing overview page in Business Center.

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User Review
1.29 (7 votes)

Set bandwidth alerts

Learn how to set up bandwidth alerts and notifications for select AT&T services within Business Center.

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User Review
1 (7 votes)

View network inventory

Discover how to view, search, and filter your network inventory within AT&T Business Center.

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User Review
1.17 (6 votes)

Billing

Check payment history

Discover how to access the billing module and quickly check your payment history.

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User Review
2.09 (11 votes)

Pay your invoice

Find out how to view your processed and pending invoices and make a payment.

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User Review
2.09 (22 votes)

Dispute a charge

Learn how to dispute a charge as well as view or edit existing disputes in Business Center.

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User Review
1.6 (10 votes)

Add billing to a user profile

Discover how to add new users and give them access to the Billing feature.

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User Review
2 (11 votes)

Modify a billing template

Use a template to create a billing report that helps you analyze charges.

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User Review
2.09 (11 votes)

Auto-schedule a saved report

Set up your saved reports to run automatically each month.

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User Review
2.85 (13 votes)

Billing (New)

Your data your way

Overview of the latest billing and reporting features to start seeing your data, your way.

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User Review
1.69 (13 votes)

Create filters

Learn how to apply filters and find specific information in your Summary or Detail reports.

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User Review
1.4 (15 votes)

Add account descriptions

Discover how to customize labels and add an account description to your Summary or Detail reports.

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User Review
1.25 (12 votes)

Set up SFTP locations

Learn how to set up Secure File Transfer Protocol (SFTP) for your Business Center reports. 

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User Review
1.46 (13 votes)

Schedule reports

Discover how to customize reports and schedule them to run automatically in Business Center. 

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User Review
1.06 (16 votes)

Use interactive graphs

Learn how to use charts and graphs to accurately and clearly display your data in Business Center.

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User Review
1.3 (10 votes)

Create custom reports

Learn how to edit existing and create custom reports in new Business Center billing.

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User Review
1.2 (5 votes)

View invoices

Discover how to view your invoices in both summary and detail view in Business Center. 

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User Review
1 (4 votes)

Compare invoices

Learn how to compare your invoices in both summary and detail view in Business Center.

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User Review
1 (2 votes)

Create a hierarchy and assign accounts

Discover how to create a hierarchy and assign accounts within AT&T Business Center.

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User Review
1 (2 votes)

Use a hierarchy in cost allocation reports

Learn how to use a hierarchy in cost allocation reports within AT&T Business Center.

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User Review
1 (3 votes)

Set up email invoice delivery

Discover how to set up email invoice delivery in new Business Center Billing. 

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User Review
1 (2 votes)

Ticketing

Create a ticket in Business Center

Learn how to navigate to maintenance and create a ticket in Business Center.

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User Review
1 (2 votes)

Create a BusinessDirect data ticket

Discover how to create a BusinessDirect data service ticket.

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User Review
2.33 (3 votes)

Create a BusinessDirect managed services ticket

Learn how to navigate to create a managed services ticket.

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User Review
1 (2 votes)

Create a ticket in Express Ticketing

Learn how to navigate to Express Ticketing to create and monitor tickets.

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User Review
1 (2 votes)

Check ticket status and add updates

Learn how to open and update a maintenance ticket in AT&T Business Center.

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User Review
1 (2 votes)

Ordering

Connect to the Cloud with AT&T Dynamic Exchange

Learn how to connect to the Cloud with AT&T Dynamic Exchange. Create secure connectivity and optimize bandwidth needs according to workloads in real-time.

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User Review
1 (2 votes)

How to order and set up AT&T Dynamic Exchange

AT&T Dynamic Exchange is a network feature you can manage in Business Center. Just go to the AT&T Dynamic Exchange marketplace and create your connection.

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User Review
2 (4 votes)

How to view order status and details

Learn how to use the Orders widget to view the status of your order. You can also view the order details from this widget on AT&T Business Center dashboard.

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User Review
1.8 (5 votes)

How to order and set up an AT&T Dynamic Exchange Connection to the Cloud for AT&T VPN service

Learn how to connect to cloud services providers with AT&T Dynamic Exchange for your AT&T Virtual Private Network.

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User Review
1 (4 votes)

Manage wireline services

With Business Center you can access near real-time ordering. Monitor and manage your network with bandwidth utilization alerts. Personalize your dashboard and manage your U.S. and Global networks 24/7.
Wireline

Manage and buy mobility services

AT&T Premier empowers your business with smart controls that fit your needs by customizing your self-service experience. Enjoy quick and easy shopping, plus intuitive billing features.
Wireless

Integrate with APIs

AT&T eBonding
Use a suite of application programming interfaces (APIs) that enable your systems to transact with AT&T - Place orders, check status, submit tickets, perform maintenance, and more!
eBonding

Understand Your First Bill – AT&T Office@Hand
Learn how to understand your organization’s bill for AT&T Office@Hand service. Watch and listen as we review key bill elements and show you examples of how different charges may appear on your first bill.

 

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